ADDER AdderLink IP Gold Guia do Utilizador Página 41
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Further information
This chapter contains a variety of information, including the following:
• Gettingassistance-seebelow
• Troubleshooting-seeright
• Appendices
• Appendix1-Local configuration menus
• Appendix2-VNC viewer connection options
• Appendix3-VNC viewer window options
• Appendix4-Browser viewer options
• Appendix5-Remote configuration menus
• Appendix6-Addresses, masks and ports
• Appendix7-Cable specifications
• Appendix8-Hotkey sequence codes
• Appendix9-Supported video modes
• Safety information
• Warranty
• End user licence agreement
• Radio frequency energy statements
Getting assistance
If you are still experiencing problems after checking the list of solutions in the
Troubleshooting section then we provide a number of other solutions:
• Adder Technology website – www.adder.com
Check the Support section of our website for the latest solutions and driver
files.
• Email – [email protected]
• Fax in the UK: 01954 780081
in the US: +1 888 275 1117
• Phone in the UK: 01954 780044
in the US: +1 888 932 3337
Troubleshooting
Remote network users are unable to contact the AdderLink IP Gold
• Checkthatthecorrectaddressisbeingusedbytheremoteusers.
• Checkthenetwork settings. Check that the users network address has not
been excluded in the IP access control section.
• IftheAdderLinkIPGoldissituatedbehindarewall,checkthattherelevant
ports are being allowed through the firewall and are being correctly
routed.
• Checkthefront panel indicators, the LNK indicator should be on. If the
network link is a 100Mbps connection, the 100 indicator should also be on.
The remote cursor is not correctly responding to my mouse movements
• Recalibrate the mouse. When doing so, ensure that the host system does
not have mouse cursor trails enabled and that the top left corner of the
screen is clear of application windows.
When logging on using VNC viewer, I cannot enter a username
• Either,theVNCviewerisanoldversion(download a new one) or only the
admin user has been configured on the AdderLink IP Gold.
HT
- AdderLink IP Gold 1
- Contents 2
- Further information 3
- Introduction 4
- What’s in the box 6
- Installation 7
- Connections 8
- Host computer links: Video 9
- Host computer links: Audio 10
- 11
- 11
- 11
- IP network port 13
- Modem/ISDN port 14
- Power supply connection 14
- Power control port 15
- > > > 16
- Encryption settings 18
- Resetting the configuration 20
- Shaded items signify 21
- 192.168.47.10::11590 22
- LOC REM VNC 100 LNKPWR 23
- AdderLink 23
- Internet 23
- Power switching configuration 25
- Pxy=z\0D 25
- The KVMADMIN utility 26
- Performing a flash upgrade 27
- Operation 29
- LOCREM VNC 100 LNKPWR 30
- The menu bar 32
- When using the viewer window 32
- Host selection 33
- Configure 33
- Mouse pointers 33
- Access mode - shared/private 34
- Power control 34
- Auto calibrate 34
- Re-synchronise mouse 34
- Controls 35
- Viewer encryption settings 40
- Supported web browsers 40
- Unit configuration 43
- Network configuration 44
- Modem configuration 45
- Reset configuration 46
- Clear IP access control 47
- Colour/Encoding 48
- Identities 51
- Load / Save 51
- Encoding and colour level 53
- Security 53
- User accounts 55
- Advanced unit configuration 57
- Time & date configuration 58
- Setting IP access control 60
- Modem port 61
- Host configuration 62
- Hotkey sequences 63
- Adder Port Direct 63
- Logging and status 64
- 192.168.142.154 65
- Security issues with ports 68
- Permissible key presses 70
- Creating macro sequences 70
- Safety information 72
- Warranty 72
- End user licence agreement 73
- Radio Frequency Energy 74
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